Walt Disney World and fire-rescue authorities are reviewing the response to an early morning power outage on the resort’s monorail last Sunday that left passengers stuck aboard a train for several hours.
The internal review follows questions about why it took so long to get passengers off a train that was brought to a standstill on a track, or “beam,” between the Magic Kingdom and Disney’s Contemporary Resort after a computer hard-drive failure shut off power throughout the 15-mile-long monorail system. The outage happened at about 1 a.m., but the last of the approximately 300 passengers affected weren’t unloaded until close to 4 a.m.
Several factors may have contributed to the delay. Disney, for instance, did not call for assistance evacuating passengers until 35 to 40 minutes after the system lost power, according to the Reedy Creek Improvement District, the semi-autonomous government that handles fire-rescue at Disney World.
Further, a $250,000 scissor-lift vehicle that Reedy Creek purchased earlier this year to help with large-scale monorail evacuations was too short to reach the point along the monorail beam where the train was stuck.
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Disney reviewing slow monorail evacuation.
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